The FAS Tech Support Group provides building automation support for over 300 buildings at the University Park Campus. We are currently in the process of expanding our services to provide support for the University’s Commonwealth Campuses as well, through our Service Level Agreement.
The FAS Tech Support Group has experts in many Building Automation Systems including, but not limited to the following:
- Automated Logic
- Siemens
- Johnson Controls
- Tridium
To receive 24 hour assistance from the FAS Tech Support Group:
In case of an emergency:
Call the Tech Support Hotline: (814) 865-0862
BAS analysts are available during regular business hours (7:00am-3:30pm, M-F) Limited support is available after business hours from the CCS Operators.
For non-emergency support:
Fill out this FAS Support Ticket and your request will be reviewed by Tech Support promptly. This same form is also found under the Support tab for easy access.
*For calls not requesting tech support but directed to the CCS Operators, call (814)863-2858.